Author Archives: Anna Liza D

Time is Gold

Time is Gold

Time is GoldSupposedly a cliché, ‘time is gold’ is often mentioned when workers are faced with deadlines or some such activity that has a certain end. A valuable resource shared by everyone, it is easily the most precious because life and its attendant activities revolve around minutes and hours. As a virtual assistant, time management becomes a central factor in the organization and delivery of tasks.

Lack of priority setting, procrastination, and lack of knowledge in the usage of proper technology tools are three of the common enemies of time management.

For virtual assistants, creating a to-do list of the five most important tasks for the day is key for getting things done. It also helps if a to-do list for the week is prepared to insure that the work plan is on track. With these lists prominently displayed on a computer frame, a virtual assistant will remember.

Because of great flexibility available to virtual assistants, procrastination can easily set in. Working from home presents more challenges such as playing with children or doing household chores that can be disruptive. Discipline and self-control are important as much as focus and determination so that assignments are delivered on time.

Another good way to stay focused is by following a “time out” schedule for yourself. Sometimes knowing that there will be a couple of hours for relaxation at the end of the day is enough to concentrate on the job at hand.

Tools such as Skype, Google calendar, and Dropbox are tremendous help in staying on track. Becoming informed and acquiring the skills for these tools will enhance a virtual assistant’s work performance.

Time is money and nowhere else is this truth more evident than in a virtual assistant’s world. Creating a ‘done’ list will produce a sense of accomplishment for a virtual assistant and guarantee satisfaction for the clients.

 

Written by Yoli P.- The Help

The Saving Habit

The Saving Habit

The Saving Habit

Many people do not believe that savings are important. I was one of them and for the longest time it was the last item on my goals. But we all learn our lessons albeit late in life. Because the future is unpredictable, having a safety cushion becomes an absolute necessity for everyone. There are compelling reasons for getting on the saving-for-the-rainy-days track such as retirement, education, and natural disasters like flooding.

But how does one start preparing for that rainy day? With fixed monthly bills to pay, setting aside extra cash becomes a daunting task attainable only by self-discipline and determination.

First, assess spending habits by listing all expenses. This can be tedious (and I speak from experience) but it really pays off. For example, a tall latte costs $3.00. If consumed twice daily during a five-day workweek, that’ll be $30.00/week and in 52 weeks, that’s a whooping $1,560.00 spent on coffee alone. Cutting this expense in half will insure that four-digit cash in a savings account by the end of the year.

Next, create a realistic budget, categorizing each expense. For example, Transport category includes bus fare, gas, and toll fees. Groceries and eating out belongs to Food and Dining while clothes buying would be under Shopping.

Remember the discipline and determination? These two comes handy when making the monthly contribution to the new savings account. Because lifestyles are different for everyone, it is not possible to have an applicable formula for savings. Usually, income is divvied up with 60-65% towards “rent and other fixed costs,” 20% for “wants,” and 15% for savings.

Although credit cards could be helpful, it is also easy to become dependent on them particularly when cash is short and payday is a week away. Sinking into debt can quickly happen from this point on.

Saving what one can over time will help tremendously. I remember looking at my savings account at the time when all it contained was a sad two-digit figure. I decided to change the numbers; that was 15 years ago. It was not easy but the peace of mind I now enjoy is more than the interest any bank can offer.

Here’s a quote that is a constant reminder of the power of determination and sincerity:

When your determination changes, everything will begin to move in the direction you desire. The moment you resolve to be victorious, every nerve and fiber in your being will immediately orient itself toward your success. On the other hand, if you think, “This is never going to work out,” then at that instant every cell in your being will be deflated and give up the fight. Then everything will really move in the direction of failure (Daisaku Ikeda).

Written by Yoli P. – The Help

All About Virtual Assistants

All About Virtual Assistants

All about VAs 2Virtual Assistants or VAs are self-employed managerial/organizational practitioners who, while working from home, support clients in their technical and social needs, in commercial and personal environments. They mostly assist busy executives and small businesses.

VAs are enthusiastic users of the Internet, e-mail; they are proficient at organizing phone-call conferences and online work spaces. The Help’s VAs are trained in the usage of technology such as Skype and Google Voice. They are in a niche evidenced by the specialized support they provide to authors, PR gurus, real estate agents, and busy career women and men who are making work-life balance a priority.

Thriving Virtual Assistants

The Help’s Virtual Assistants are excellent in tandem with innovators because they test new products and technology before its market release. With VOIP on the scene, they are involved in graphic design as well. They are in positions of trust – they are keepers of vast amounts of information critical to businesses.

VAs thrive as individual contractors or in a team that is managed by a company as in The Help. Offices and computers, when needed, are provided by The Help. Depending on assignments, VAs may have Internet connection and training from the company.

Clients

Because virtual assistants are independent businesses in their own right, clients do not concern themselves with employee taxes, insurance or benefits, unless specified in the VA’s fees. Also eliminated from the customers’ operational budget are office space and supplies along with computer use. Integral to professional VAs careers are contract-based work and long-term business relationships.

All of the above are in The Help’s work environment. With their commitment to and passion for excellence, The Help ensures satisfaction for businesses and individual  clients.

 

Written by Yoli P. – The Help

The Help’s Guarantee

The Help’s Guarantee

Think it doesn’t matter which service provider you choose? Think again!

Remember, it is your business.  It is your money.  It matters!

Read on and find out why more and more clients prefer The Help than other providers.

The Help’s Guarantees

Guarantee #1. Cloud-based virtual administrative assistant professionalism guarantee- We offer prompt, excellent and professional service to you and your clients. If you find that’s not the case and would like to terminate services, we can do so immediately—no questions asked.

Guarantee #2. Cost-effective- We will never charge a monthly retainer fee and will never bill you before the work is performed—only after. You only pay for the services you use. We use Elance tracker that takes screenshot of what we are doing during the shift. Payment is for actual work done at the rate agreed upon in advance. You don’t have to worry about payroll, sick leave, other employment compensation and benefits, providing work space or equipment.

Guarantee #3. Increased Efficiency – Our job as a VA is to minimize trouble and maximize productivity to the business owner. We can take care most of your daily transactions, therefore you will have more time to focus in important projects. Works in your absence- Since the office is there, irrespective of your presence, just like any other office, the calls, mails, post, fax …all are received on behalf of the clients with their consent. We can respond to customer phone calls, reply emails with your generic business greetings and many more.

Guarantee #4 Reduces hassles- You can have the option of transferring all your calls to us and receive only the ones you wish to. This saves you from the unwanted marketing calls.

Guarantee #5. Flexibility with time- We can work with your schedule. We can start working as early as five in the morning or as late as 12 midnight.

Guarantee #6. Flexibility with nature of work- Our range of knowledge is endless. We‘re experts in our field, because we’ve performed these task as employees previously and have Degrees, Certificates and training to accomplish the task. We use globally-competitive platforms and applications to do our job.

Guarantee #7. No Black Boxes Promise- Employees and contractors often create “black boxes” or job security by not sharing procedures, logins, etc. they use to do their job, making it impossible for someone else to do their job if they quit or leave, making them “indispensable” and impossible to fire. The Help will be able to help you set up your virtual office systems by writing down and documenting processes and tasks. We always keep track of the projects development, making it easy for anyone to take over the position at any given time.

Guarantee #8. Minimal Training- We do not need comprehensive training. We normally just need to know what the business is, the mission and we take it by heart. That way, we can handle the tasks, customers’ enquiry etc. the way you will be handling them. We are highly trainable and fast learners.

Guarantee #9. World-class service- Our ranking and feedbacks in Elance would show how good we are with what we do and how satisfied our clients are with our contribution in the success of their business or project. We are not offering just one skill but rather set of skills. We are not just customer service. We build relationships with our clients. We take care of their needs and their questions.

Guarantee #10. Data Integrity and Security- We are very big when it comes to data integrity and security. Any information related to our clients, our potential clients, or any type of business partner cannot be accessed by unauthorized person. This may include but not limited to financial documentation, contract language, patented/copyrighted materials, client documents, software code, business correspondence, business methodologies, business strategies, governance structure, client procedure, business capture techniques etc. Usernames and passwords are being kept on a safe place, soft copies are all encrypted. We can commit to a 100% accuracy of any data that we enter to your database. We use company-provided computer/access/software which is strictly for official business use only. Your data and your system are safe with us. We are happy to sign NDA if required.

Guarantee #11. We value entrepreneurship- We treat our client’s business as if it is our own. We do not want any time, money or effort put into waste. We collaborate with our client and are being proactive in determining issues that arise before it becomes a problem, brainstorm and recommend solutions.

Save More, Earn More!

Save More, Earn More!

According to U.S Department Of Labor (Bureau of Labor Statistics,) Employer costs for employee compensation averaged $31.09 per hour worked in March 2013. Wages and salaries averaged $21.50 per hour worked and accounted for 69.1 percent of these costs, while benefits averaged $9.59 and accounted for the remaining 30.9 percent. Total employer compensation costs for private industry workers averaged $29.13 per hour worked in March 2013. Total employer compensation costs for state and local government workers averaged $42.12 per hour worked in March 2013.

Reference: http://www.bls.gov/news.release/pdf/ecec.pdf

 

Plusses of Hiring The Help

Reduction of overhead or fixed costs. The Help generates savings because its presence cuts down overhead or fixed costs (office space, equipment, labor).  This additional capital can be funneled back to the business.

Delegation of functions.  Managers and businesses that do all operational functions (research, budgeting, marketing) are costs that are passed on to the customers.  Delegating some of these to The Help will add to a business’ competitive edge.

Efficient staffing.  Long term or project-based staff can be expensive (salaries, health insurance).  With The Help at your service, costs will be confined to work rendered.

Compensation.  Since The Help is associated with Elance, its clients are assured of transparency in all transactions.  Employers put payments in escrow with Elance, to be released to the provider when work is satisfactory and delivered.  Since the freelancer (in this case The Help) can see that payment is ready, anxiety of not getting paid is eliminated.

Other perks in hiring The Help

  • Frees managers’ time to grow the business
  • Manages projects across time differences
  • Provides its clients with a set of guarantees
  • Has the resources and expertise to begin projects immediately

With The Help, we will save you money and increase your profit without compromising the quality of
service you provide to your clients!