Author Archives: Astrid S.

Virtual Work Continuously Grows

Virtual Work Continuously Grows

Millions of people are looking for work everyday and, with the help of technology, many now work virtually thus making more jobs accessible to everyone.

 

Virtual work allows an employee to perform activities in the office without his/her physical presence thereat. Although not all businesses hire virtual employees, those who do have shown efficient cost  reduction in operations without affecting quality or delivery of tasks. Virtual work is not new but is now undergoing rapid growth.

One company who offers remote assistance to businesses is The Help; they have been in the business for over five years and have been utilizing technology to cater to their clients’ needs. Their employees, based in different parts of the world, provide excellent service to customers. Because virtual work requires minimal supervision, an employee should be knowledgeable and technically savvy for the job given him. Virtual assistance services obtainable at The Help are:

  1. Administrative Support– Many types of work fall into this category and each type often involves  management, clerical tasks and back-office  assignments ensuring that the client’s business meets it’s objectives.
  2. Graphic Design– Graphic designers handle different types of layouts & illustration, web design and typography according to clients’ business guidelines.
  3. Writing- Providing sound articles about various topic requested by the customers.

As technology continues to improve, it is bound to open more doors to endless possibilities for virtual employment, giving everyone an opportunity to work in the convenience of their homes.

 

Written by Evyna A. – The Help

Looking for our new team members!

Looking for our new team members!

 

URGENT!!

We are looking for new team members to join our growing company. Are you ready to be a part of The Help?

We are in great need of full time workers.
We are seeking for a sharp, highly dependable, experienced and detail-oriented VA to support new and ongoing projects. Those who have experience working in a Call Center are encouraged to apply. We are looking for someone noted for high integrity and possess the following qualifications:

 

 

  • Able to work during business hours in the US (maybe PST, EST and CST).
  • Strong understanding of Internet and online communication tools.
  • Ability to work on several tasks during a day, but focusing on one task at a time
  • Ability to meet deadlines.
  • Strong communications skills. Phone calling is a MUST.
  • Proficient in Microsoft Word, Excel, Outlook, Adobe.
  • Experienced in Sales is a plus!

This position is for our Cavite office.
Interested applicants may send their resume to admin@thehelpbyastrids.com.

Sustaining Success in Virtual Assistance

Sustaining Success in Virtual Assistance

When the profit and loss statement is in the black, business owners tend to believe that the company is on its way. For example, closing a long-term virtual assistance contract with a prestigious client can make a company bring out a bottle of Moet et Chandon. A second client of the same caliber might ensure the employees’ year-end bonuses. On these occasions, though, foresight is required to prevent complacency. Also important to emphasize that the team’s hard work is paying off. To keep the momentum going, The Help keeps in mind –

That the customer is the focus of the business.  Communication and cooperation along with commitment will sustain a business relationship. Conducting a survey or assessing the competitions’ activities can determine clients’ preferences. Satisfied customers will bring more consumers to the company.

 That social media is vital in today’s commercial environment. The Help makes a practice of devoting time to it. Constantly aware of the challenges in its virtual assistance business, The Help brainstorms for possible solutions.

 That interesting web site content will make customers hungry for more.  Information like state holidays and charity events will make clients remember the website. How-to blogs can entice more readers, and eventually clients, creating a strong connection with the public. The Help makes time to write engaging articles. As John D. Rockefeller said “The secret of success is to do the common things uncommonly well.”

 

The Help keeps up and learns the latest technical skills in the market; the team is focused on its vision; The Help is hard at work thus sustaining its success in the business..

 

 Written by Yoli P.- The Help

Win $10 iTunes Card from The Help!

Win $10 iTunes Card from The Help!

Join our $10 iTunes Gift Card Giveaway in collaboration with Piso Bookkeeping

To join:
1. Go to http://bit.ly/13VC3dp
2. Click the “+1” – Easy entry for all The Help fans on Facebook
3. You will be asked to like the page, if you already liked it before that’s fine.
4. Click “✓ I’m a fan”.
5. Click the “+1” – Easy entry for all Piso Bookkeeping fans on Facebook
6. You will be asked to like the page, if you already liked it before that’s fine.
7. Click “✓ I’m a fan”.

Giveaway would run from August 7, 2013 (12:00am PST) to August 22, 2013 (12:00am PST)

Building Success in Virtual Assistance

Building Success in Virtual Assistance

As with other service industry sectors, virtual assistance success is defined by the number of end users who come back to engage the same providers. And in virtual assistance having one or two financially viable clients can mean financial success.

However, behind the three Cs – communication, cooperation, commitment mentioned in last week’s post, there are many other contributing factors towards achievement.  Some of them are:

Punctuality

Being prompt on both assignment delivery and workstation presence will definitely earn extra points from clients. It means the business can depend on its staff – the virtual assistant – and the manager/owner can concentrate on its plans for expansion.

Evaluated skill set

It is imperative that a virtual assistant, matched by a top of the line computer, is adept at technical challenges. This includes a comprehensive knowledge of social media. A fast Internet service would be a distinct advantage to a beginning VA.

Going an extra mile

Experiencing service in the realm of extra mile is downright pleasant! And in the small and medium sized commercial environment, an owner/manager will be wearing many hats. One of these would be representing the company at regional or national meetings.  Creating a personal travel checklist of items such as cell phone charger, company credit card, or even personal medication exemplifies that extra mile.

A positive and seeking mind

Having a mindset that looks for the positive in workplace and everyday encounters will produce conspicuous benefits in the long run. The effort invested in staying positive is a benefit in itself.

 

Other factors to consider are the ability to work in a team, awareness of expectations from both client and virtual assistant, and efficient organization of tasks and projects.

However, each individual must generate the passion and wherewithal to move a virtual assistance business forward. The degree of focus applied will bring satisfaction and profit!

Now that it is in the horizon, how is success sustained?

 

Written by Yoli P.- The Help