Work Ethic

Work Ethic

According to Wikipedia (http://en.wikipedia.org), work ethic is a value based on hard work and diligence; it may include being reliable, having initiative, or pursuing new skills.

Developing good work ethic necessitates dedication to a valued or treasured job. Professionals with work ethics set excellent personal standards for themselves.

Honest employees with strong ethics take responsibility for mistakes, own up to failures and keep the lines of communication open with team members/colleagues, managers, and clients.

A respectful employee who has strong work ethic is consistently on time. They anticipate delays – computer glitches, weather changes – allowing extra time for projects that need meticulous attention. There’s wise use of time thus meeting deadlines while respecting colleagues and clients’ time as well.

Good work ethic means considering other opinions and moving forward with the big picture in mind. Cooperating with and doing what is important for the team and company ensures efficient workflow. A productive team member is respected, shows adaptability to task changes in the middle of a project.

Factors that contribute to good work ethics

Sense of responsibility:

A sense of responsibility is evident in employee output. When an employee feels personally accountable for job results, her very best effort is put forward. Where other workers may deliver the bare minimum, product quality is more important to someone with strong work ethic. Such responsible attitude improves the overall quality of work that the company provides to clients.

Integrity

To nurture trust among coworkers and clients, integrity is needed. Colleagues have to be open to constructive feedback, which directly impacts overall company goals. Prepared employees are in a good position to provide clients with business advice.

Discipline

Disciplined employees are focused on goals and are determined to finish assigned tasks daily. They are loyal to the company, making certain that they fulfill their commitments.

Employees with good work ethics are the insurance of businesses in meeting the bottom line of improved productivity and profit.

Written by: Yoli P.- The Help

2014, Here We Come!

2014, Here We Come!

So we begin 2014 with a grateful look back at last year – one that left tremendous damage to lives and property in Asia, North America, and Africa because of extreme weather changes.

And The Help team was not exempt.  Professional and personal challenges came up; illness, loss of clients, unsatisfactory ratings, not to mention loss of company revenue, tested the team’s capacity for growth. A reservoir of courage had to be found. No surprise that everyone, nature’s wrath notwithstanding, stepped up to the plate.

To deal with client demands and expectations, The Help buckled down to work, making sure that communication lines were always open and projects delivered on time. Perseverance became the operative word; returning customers and new patrons were and are confirmations of The Help’s resilience in dealing with adversities. In 2014, we look forward to supporting current clients and, of course, starting more projects with new ones.

It was a year of milestones: staff rejoiced at hire anniversaries while new colleagues came on board. A team building meet up in December, joyful get-togethers with family and friends during the holiday season, topping it all with The Help’s outreach to Typhoon Haiyan’s victims relocated in Imus, Cavite – for us the best is yet to come!

Behind every cloud is a silver lining; we’ve come through.  Proud and accomplished, The Help ended 2013 on a high; started 2014 with bells and whistles!

Once again, Elance ranked us 2nd nationwide and 9th worldwide!

2014 here we come!

 

Written by: Yoli P.- The Help

The Help’s Outreach to the Haiyan Survivors

The Help’s Outreach to the Haiyan Survivors

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Typhoon Haiyan’s devastating short but chaotic stay in Tacloban City and its environs caused immense destruction in lives and property. Residents had to scramble to higher grounds and even then several thousands have died and more are still missing. The once thriving city is a wasteland, hopelessness in the heart of its residents.

Loss of family members in the typhoon left a feeling that seeps into the bones and makes a permanent home in its hollows. As if an invisible hand squeezes the heart, hyperventilation becomes the default for everyone.

Twenty-two families and its 60 members slowly began normal breathing again on finding safe haven in Imus, Cavite in early December.

With financial assistance from religious groups, 14 families of 38 adults and 20+ children led by Pastor Rico Mantilla were bussed out of Tacloban City to Manila. They first stayed in Taguig in Rizal, then Caloocan City and, finally, came to Imus in Cavite in early December because some of them had relatives in the area.

They found refuge in a three-bedroom house. The limited spaces made bonding a daily task for them and with the assistance of Brother Rafael Jose Alarcon of Taga Imus Ka Kung, two associations – a professional medical assistance group and The Help – were connected to the families.

On December 14, eleven days before Christmas, 14 families and its 60+ members had an early celebration. The visit by The Help team and its family members began with an offering of prayers followed by dinner consisting of spaghetti, fried chicken, and fruits. Stories of the typhoon’s wailing wind and relentless rain that swept away roofs, beds, entire homes, and bodies were shared in conversations. The sadness in the stories gave way to sharing, as well, of plans to find jobs like daily labor in building construction, to register children in local schools to prevent interruption, and to support one another in various ways such as playing with the young children. Canned goods, blankets, toiletries, cookware, school supplies, and clothing were provided to the families.

Albeit temporary, the sadness lifted when games were played after dinner – toothpick race for the children and Pinoy Henyo for the adults. Cash prizes were awarded to the delight of everyone. Laughter, joy rang throughout the house; appreciation lightened everyone’s heart.

By evening’s end, a profusion of thank you from both the visitors and the survivors – an evening spent in finding hope, in learning and supporting one another.

 

Written by Yoli P- The Help

A Word About Teamwork

A Word About Teamwork

teamworkNowhere is teamwork more obvious than in the virtual assistance industry.

A team is immediately formed as soon as a Virtual Assistant is contracted for work. For example, a client needs help in data entry. She hires a Virtual Assistant. In the background, there would be an Information Specialist facilitating Internet usage, thus ensuring continued communication between client and VA. Perhaps, Elance could be the facilitator.

A two-member team is now in existence. On the other hand, the VA side will also have other team members who are making certain that the client-VA relationship, i.e. reports are written, phone calls made, run without glitches.

Sadly teamwork is not given the importance it deserves. Usually taken for granted, teamwork is the glue that makes virtual assistance work. Some benefits of teamwork:

  • Problems are quickly resolved. The adage “two heads are better than one” is the operating principle in a team.
  • Everyone learns. Each person is unique, bringing different talents and skills to the table. For example, a client may wish for an end-of-day tasks summary report. However, a VA can add comments on the same document specifying where issues came up and were resolved. As such, the client is alerted because of the comments initiated by her VA.
  • Teamwork increases productivity. Tasks are divided and more are accomplished in less time.

Like other relationships, teamwork is built over time. Dependability, initiative, and passion for the profession are important traits that make disparate individuals into members of a cohesive team.The Help’s continued rise in the virtual assistance industry can be attributed to the results produced by steady and consistent teamwork.

Written by Yoli P – The Help

The Successful Virtual Assistant

The Successful Virtual Assistant

Much have been said of successful Virtual Assistants; organized, competent, and creative are some qualities often mentioned to describe their work ethics. Underpinning these traits are three basics that can define success or failure.

  1. Persistence – the Miriam-Webster dictionary defines it as “the quality that allows someone to continue doing something or trying to do something even though it is difficult or opposed by other people.” Committing to a career in the Virtual Assistance industry will mean a continuous effort in networking, in reaching out to various professionals and businesses, and in learning cutting edge technology to offer prospective clients. Could be a tall order for an industry beginner but a quality that will be of extreme value in future. For example, long before a foreign language was considered an asset in an administrative career, I decided to learn French. I was 40 at the time; it took a couple of years and I was a full time student with very little money but I persisted. That decision landed me a job in an international think tank in Washington, DC.
  2. Resourceful – Someone who’s resourceful is a problem-solver; steps up to the plate when confronted with challenges. Virtual Assistants are relied upon to resolve/facilitate all types of difficulties; from sourcing 100, 0.5 automatic pencils for a conference set to happen in an hour to making flight reservations for a three-continent trip for five members of the board who live in four different states. Of course, the Internet is a great source of material required for such tasks. It takes a resourceful even creative thinker to pare down the large amount of information so that the pencils are delivered and the directors are sent on their way.
  3. Punctual – A Virtual Assistant’s middle name is Punctuality. Assignments are delivered on time if not earlier. The advantage of being an early bird on delivery means glitches are caught and ironed out long before these become problems. A conscientious VA is thorough and will ask questions on possible issues that may arise, while keeping in mind that most tasks have deadlines.

All enterprises pursue goals that will grow their businesses and The Help has consistently been a backbone for growth since it joined the Virtual Assistance industry in February 2008. Currently ranked third among 3,359 companies in the US by Elance, The Help is the epitome of persistence, resourcefulness, and punctuality.