A lot of people are still working from home after the Covid-19 Delta variant has poured cold water over employers and employees “return to the office” plans. One positive thing about this exercise is that it proves that remote workers can be as efficient (or even more efficient) as on-site employees. It breaks down the notion that work from home employees are harder to manage than those who work in the office. It also demonstrates that not only is remote work possible, but should actually be part of a company’s business continuity plan as best practice.
We’re looking at a couple more years of remote working. Two at the very least. Or until almost everyone gets vaccinated. This does not bode well for managers who like to micromanage their employees and see what they’re working on at all times. Managers should accept the fact that they would have to relinquish some visibility over the tasks they have delegated to their work from home employees and trust that they will get it done. How can managers do this? The key is to establish a supportive company culture that prioritizes trust and psychological safety.
This might sound simple in theory but might be hard to implement if micromanagement is firmly embedded in the business. One of the best ways for managers to show that they trust their work from home employees is to give them the flexibility to choose how they get work done. Give them the means to be able to do their work like access to software, tools, information, a knowledge base, feedback, and guidance. Keep lines of communication open and have regular catch-ups to give instructions or feedback. Once you give them what they need to get their work done, the next step is to get out of their way.
Managers should also prioritize psychological safety. This means creating a space where every employee, working from home or otherwise, feels comfortable giving feedback, sharing ideas, skiing questions, and generally just being themselves. Also, allow room for growth. This means giving employees the space to make mistakes and allowing them to recover and grow. Managers can do this by publicly celebrating with their team – not just the wins and accomplishments but also the missteps and learning experiences.
With the pandemic still raging on, now is not the time to look over the shoulder of your employee and check on every detail of the work they are doing. The best leaders show empathy and compassion as we go through these very challenging times. Give employees the skillset to accomplish their work and trust that they will deliver what they say they will deliver. Cultivate a results-based culture where you focus on what is achieved instead of how many hours were worked.
Do you have experience working with micromanagers? How did that turn out for you? Share them with us in the comments. Remember to work smart and be a blessing to someone today. Stay safe and healthy!
Written by Jaie O. TheHelp