As with other service industry sectors, virtual assistance success is defined by the number of end users who come back to engage the same providers. And in virtual assistance having one or two financially viable clients can mean financial success.
However, behind the three Cs – communication, cooperation, commitment mentioned in last week’s post, there are many other contributing factors towards achievement. Some of them are:
Punctuality
Being prompt on both assignment delivery and workstation presence will definitely earn extra points from clients. It means the business can depend on its staff – the virtual assistant – and the manager/owner can concentrate on its plans for expansion.
Evaluated skill set
It is imperative that a virtual assistant, matched by a top of the line computer, is adept at technical challenges. This includes a comprehensive knowledge of social media. A fast Internet service would be a distinct advantage to a beginning VA.
Going an extra mile
Experiencing service in the realm of extra mile is downright pleasant! And in the small and medium sized commercial environment, an owner/manager will be wearing many hats. One of these would be representing the company at regional or national meetings. Creating a personal travel checklist of items such as cell phone charger, company credit card, or even personal medication exemplifies that extra mile.
A positive and seeking mind
Having a mindset that looks for the positive in workplace and everyday encounters will produce conspicuous benefits in the long run. The effort invested in staying positive is a benefit in itself.
Other factors to consider are the ability to work in a team, awareness of expectations from both client and virtual assistant, and efficient organization of tasks and projects.
However, each individual must generate the passion and wherewithal to move a virtual assistance business forward. The degree of focus applied will bring satisfaction and profit!
Now that it is in the horizon, how is success sustained?